Agreement for Prepay Electric Service

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Accept Agreement: By checking this box, you are confirming that you have read the "Terms of Prepay Service" below and agree to its terms.


I understand that, as a prepay member, the normal security deposit is not required. If I am an existing member, then I understand that when my account is converted to prepay, my existing deposit, if any, is applied toward any outstanding balance with the remaining credit applied to my prepay service. All fees and unbilled energy must be paid before an account can be converted from residential-rural or residential-urban to prepay service.

I understand that my account will be subject to immediate disconnection any time my account does not have a positive balance. I understand that medical conditions, inclement weather will not postpone disconnection. Prepay accounts are not eligible for credit extensions or payment arrangements and are not subject to the “Cold Weather Rule”. Energy assistance from a third-party payer is not applied until received as payment on my account.

I understand prepay members are not subject to normal collection fees. Payments can be made in any amount; however, service turned off due to a negative account balance will require me to pay any outstanding balance before power will be restored.

I understand that I will not receive a paper statement, unless I make a written request. Additional fees may apply for receiving paper statements. My account history – usage, charges, and payments will be available via the internet or by calling the DSO Electric Cooperative, Inc. (DSO) office. I understand that I am responsible for managing my prepay account.

I understand that at any time, I may elect to convert my account to residential-rural or residential-urban service. Upon doing so, DSO may require full payment of the account balance and full payment of the deposit, as a condition of continued service. Any paid balance on the prepay account may be used toward the postpaid service deposit.

I understand that if I terminate service, then I will receive a refund of any remaining credit on the account. At the time of disconnect, a balance to be paid may remain if my account has become negative. I agree to pay any remaining unpaid balance at the time of disconnect.

I understand the difference between prepay and residential-rural or residential-urban service and am requesting to establish prepay electric service from DSO.